Questrade: Good Company to Invest With? (2026 Review)
Questrade Inc. is one of Canada’s best-known independent online brokerages, and it can be a practical option if you want to add gold exposure inside an RRSP or TFSA, whether that’s “paper gold” (ETFs, miners) or eligible physical bullion. Questrade is regulated by CIRO (formerly IIROC) and is a CIPF member, and it has previously been recognized as one of Canada’s Best Managed Companies (2011).
If you want registered physical coins and bars (not paper gold), our partner Silver Gold Bull can help you open and fund the right registered account and coordinate insured storage. You can also call (877) 707-4707.
Questrade accounts that can hold gold-related investments
Questrade supports most self-directed registered account types Canadians use for retirement and savings, including RRSPs and TFSAs. In those accounts you can hold:
- Gold ETFs, commodity funds, and other “paper gold” instruments
- Gold mining stocks and royalty/streaming companies
- Eligible physical bullion (more on this below)
If you’re new to holding bullion in a registered plan, start here: Getting Started: a step-by-step guide to setting up your Gold RRSP.
Questrade pricing update (2026)
One big change since the original version of this post: Questrade now promotes commission-free online trading for stocks and ETFs on Canadian and U.S. exchanges (other fees can still apply depending on the trade and account). You can always confirm the latest pricing directly on Questrade’s pricing pages:
Quick reality check: third-party ratings are mixed
Broker reviews can be all over the place depending on whether someone is rating fees and platform vs support and admin. Here are a few public snapshots (always click through and read the context):
- Trustpilot: ★☆☆☆☆ (low overall score) – view source
- BBB: ★☆☆☆☆ (BBB letter rating varies by profile and complaint handling) – view source
- iOS app rating (Edge Mobile): ★★★★☆ – view source
- Android app rating (Edge Mobile): ★★★★☆ – view source
Physical gold and silver bullion in your RRSP or TFSA (Questrade “precious metals”)
Questrade is one of the few Canadian brokerages that lets you buy and hold physical precious metals inside registered accounts. The key details (updated):
👍 Pros and 👎 Cons (for physical bullion specifically)
- 👍 You can hold eligible physical bullion inside an RRSP/TFSA (not just ETFs).
- 👍 Storage options are within Canada and the process is fairly standardized.
- 👍 Questrade can be convenient if you already manage your registered accounts there.
- 👎 Physical metals trades are not done online; you must call the Trade Desk.
- 👎 Metals are priced in USD, and storage/withdrawal costs can add up.
- 👎 Taking delivery from a registered plan triggers a deregistration (taxable event for RRSPs).
How buying and selling bullion works (updated)
According to Questrade’s current “Precious Metals” documentation, you buy or sell physical gold and silver by calling the Trade Desk. Questrade lists the Trade Desk line as 1-866-980-9590, and notes bullion trading by phone during market hours (currently shown as 8:00 AM to 3:00 PM EST for placing precious metals trades). Trades are priced in U.S. dollars, and Questrade notes that account values for precious metals may update overnight based on closing prices. See: Precious Metals at Questrade.
If you prefer a more guided “done-with-you” approach (account setup, funding, and ongoing support), compare options here: Questrade affiliate bullion dealers comparison.
Current bullion fees and storage (updated)
- Precious metals trade commission: $19.95 USD per order (Questrade notes this can vary by metal type/product) – source
- Pooled storage fee: 0.60% (gold) and 0.90% (silver) of market value per year, charged monthly (CAD, taxes may apply) – source
- Segregated storage fee: 1.50% of market value per year (gold and silver), charged monthly (often shown in USD, taxes may apply) – source
Storage providers shown in Questrade’s documentation include the Royal Canadian Mint, Brinks, and IDS, depending on the storage type and product availability. Questrade also notes that you can hold both CAD and USD cash in the same account, which can reduce unnecessary FX conversions when buying USD-priced metals.
Tip: product availability and quotes can change. Use the Trade Desk for a real-time bid/ask quote and the exact products currently available.
Withdrawing (taking delivery) and taxes
You can generally request delivery of metals, but Questrade notes that withdrawing metals from a registered account is a deregistration, treated similarly to a cash withdrawal. That means withholding tax can apply for RRSP withdrawals, and you can’t “keep it registered” once it leaves the plan. For official CRA info, see:
Questrade also lists a precious metals withdrawal service fee and separate shipping and mandatory insurance costs (which vary by storage type, value, and destination). Always confirm the exact total before requesting delivery.
Silver Gold Bull can help you do this the “registered” way with eligible bullion, insured storage, and a simple onboarding flow. If you want, start with a free info kit and speak to an expert.
Is Questrade the best way to invest in gold inside an RRSP/TFSA?
It depends on what you mean by “gold”:
- If you want paper gold (ETFs, miners), Questrade can be a low-cost place to manage a diversified portfolio inside registered accounts.
- If you want physical bullion, Questrade is one of the rare brokerages that supports it, but the process is more “specialized” (phone trades, USD pricing, storage fees). Many Canadians prefer working with a specialist that helps coordinate everything end-to-end. See our physical-bullion overview: Buying physical gold in an RRSP.
If you’re unsure how much gold belongs in your portfolio, this may help: What percentage of your investments should be in gold? If you want to diversify beyond gold, see: Options for including other precious metals in your RRSP.
Video: Questrade RRSP overview
FAQ (Questrade Gold RRSP and TFSA)
Can Canadians hold physical gold in an RRSP or TFSA?
Yes, certain bullion products can qualify as “qualified investments” when held through the proper registered-plan trustee/custodian. The CRA’s technical guidance is here: Income Tax Folio S3-F10-C1 (Qualified Investments).
What purity does bullion need to be RRSP/TFSA eligible?
Eligibility depends on the specific product and how it’s held, but as a practical rule, investment-grade bullion is typically very high purity. The Royal Canadian Mint provides a helpful overview here: Holding gold in a TFSA/RRSP (Mint).
Can I buy and sell physical bullion online at Questrade?
Not currently. Questrade states physical precious metals trades are done by phone through the Trade Desk during their listed hours. See: Precious Metals at Questrade.
How much does Questrade charge to trade precious metals?
Questrade lists $19.95 USD per order for precious metals, and notes the final commission can depend on metal/product type. Confirm when you place the trade.
What are the storage fees for bullion held in a registered account?
Questrade currently lists pooled storage at 0.60% (gold) and 0.90% (silver) of market value annually (charged monthly), and segregated storage at 1.50% annually (charged monthly). Taxes may apply and currency can differ by storage type.
Can I take delivery of the gold from my RRSP?
You can request withdrawal/shipping, but Questrade notes this is a deregistration from the registered plan. Withholding tax can apply on RRSP withdrawals. See CRA rules here: Tax rates on withdrawals.
Do I need U.S. dollars to buy bullion at Questrade?
Questrade prices precious metals in USD. Many investors keep USD cash in the same account to avoid frequent currency conversions when trading bullion.
What if I want help choosing eligible coins and bars?
If you want a more guided experience (product selection, account setup, and storage coordination), start with our partner overview: Silver Gold Bull review. You can also request a free kit here: Contact us.
Disclosure: Some links on this page may be from partners. This content is for educational purposes only and is not tax or investment advice.
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Questrade is good and the price is hard to beat. Their customer service does suffer a little but since it's affliates are smaller it can be better to deal with them. Overall a good brokerage.
There's no better. They provide a lot of options and their prices are the best. Even better: there's no fees. I've bought from them and have a segregated storage. I wouldn't think of going somewhere else.